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Recent Testimonials

Pools Direct

Rohan and the team are an absolute pleasure to deal with. Extremely professional, friendly and full of great advice. We bought a pool and spa combo and our experience couldn’t have been better. They answered all our tricky questions and there was a lot of them., from heating to mineralisation Rohan definitely has excellent knowledge of the pool industry. The price was also second to none, actually almost half price of other quotes we had. Thanks guys, we will be singing your praises to everyone we know

Rob Montanez, Queensland (Facebook)
Pools Direct

Before buying our swimming pool, we did the rounds of the pool companies. We came across Complete by accident on Google. Rohan took the time to explain how the equipment worked, how the pools were made and every other question we had. We went with Complete and are very happy with our pool and the money we saved buying a pool kit. Great service. Great communication and the process wasn’t difficult thanks to Rohan and his team.

Collette Kelly-Smith, Western Australia (Google)
Pools Direct

Rohan, Fiona and the team at CFPK were so helpful in explaining every detail of what I didn’t know about the whole process and equipment. What I really appreciated is that the service from Rohan didn’t stop after the sale was made, he was there for any questions or concerns I had. I would not hesitate to recommend Complete Fibreglass Pool Kits. Also really good to let other potential customers know is that the pool shells are quality and every pool person (installer & pool shop) have advised that the shell is one of the best made.

Tammy Gifkin, Queensland (Google)
Pools Direct South Australia

We have passed on your details to a few people that are very interested in getting a pool. Thanks again for making the whole process so easy.

Rhonda Whyte, New South Wales (Email)
Pools Direct South Australia


Roxanne Andrews, South Australia (Google)
Pools Direct Western Australia

Great communication, products are very top end, we received excellent service through the whole process. We would use Rohan again.

Brett Adams, New South Wales (Google)
Pools Direct Western Australia

Totally recommend Complete. Efficient, always available and did what they promised without the sales pitch. Thanks for super pool and gear. Can’t wait for summer!

Steven Kennelly, New South Wales (Email)
DIY pool perth

Hi Fiona. I realised today I didn’t send through pics of our pool. Here are some snaps. We are over the moon with our pool and use it everyday. Thank you for all your help during the process. It was very much appreciated.

James Hood, Western Australia (Text Message)
Pools Directs Western Australia

We’re first time pool owners and it has been a great experience. Referred to me by a friend who bought a pool from them. We’ve saved heaps and will tell others to use them.

Beatrice McDonna, Victoria (Google)
DIY Pool Brisbane

You know what I liked about dealing with this company? No bull….t. I spoke to so many pool companies that either weren’t interested, couldn’t explain their product or just didn’t bother to call back. This crowd gave me straight down the line answers and at one point suggested that a concrete pool might be a better option for me given what I wanted to do to my backyard. Our new pool is great, the installer said it was a high quality shell and equipment and Complete basically did what they said, when they said they would do it. Thanks Fiona for the constant updates and answering my endless questions and putting up with my changes of mind!!!

Sarah Grayson, Victoria (Google)
Pools Direct

The need to upgrade, remodel and redesign our pool sanitisation equipment led us to engage with this business. The complete experience from initial discussions, clarifications, expert and patient guidance for our particular needs, through to smooth and timely delivery of equipment was extremely professional, reassuring, patient and highly respectful of us as clients, all led personally by Rohan Taylor – Managing Director.. Very Highly Recommended.

Stuart McDonough, Western Australia (Google)